All services are by appointment only. Please call or text Sharon at 772-207-9429 to schedule. Calls/texts are returned as quickly as possible. If you call, please leave a message and bear in mind that we may be with clients when you call. Evening and weekend appointments are available. Sorry, but we are not able to accept walk-ins at this time.
We understand that unanticipated events happen occasionally in everyone's life. In an attempt to be fair to all clients the following policies are in place
CANCELLATION POLICY - 24 hour advance notice is required. This allows the opportunity for someone else to schedule an appointment. Confirmation texts are made prior to your scheduled appointment. If you are unable to give us 24 hour advance notice, but you do call to cancel, you will be charged a nominal 15% of your scheduled appointment. This amount must be paid prior to your next appointment. We reserve this time for you, and when you cancel with short notice we are unable to book that spot.
NO-SHOWS/NO CALLS - anyone who either forgets or consciously chooses to forgo their appointment and doesn't call will be considered a no-show. You will be charged the full amount of your missed appointment. This amount must be paid prior to scheduling another appointment. An invoice will be sent.
LATE ARRIVALS - If you arrive late, your appointment may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for payment of the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly to arrive on time to ensure that you receive your full treatment.
CHILDREN - Due to insurance restrictions and us being a single room studio, we cannot accommodate children at appointments. Please do not bring children with you.
ILLNESS - Please do not come to your appointment sick. If you are coming down with a cough or cold, please call us and kindly reschedule. We know that no one plans to be sick, so on the rare occasions that this may occur, the cancellation fee will be waived if you call. Likewise if you are experiencing a cold sore, please know that we cannot deliver a skin care treatment. Please call and discuss your options with us.
These policies are in place to ensure that everyone receives the best treatment possible, and that the therapist is able to remain on time for all appointments. Your time is valuable and we respect that.